Privacy Policy

1. Introduction

Field Engineer ("FE," "we," "us," or "our") operates the Field Engineer platform, including our website, mobile applications, and related services (collectively, the "Services"). This Disclaimer explains the limits on the information, professional services, and third-party content made available through the Services, and should be read alongside our Terms & Conditions and Privacy Policy.

2. General Information Disclaimer

Content on the Services — including guides, blog posts, pricing estimates, and job descriptions — is provided for general informational purposes only. It does not constitute professional, technical, legal, or financial advice, and should not be relied upon as such without independent verification.

• We make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of any content on the Services.
• Any reliance you place on such information is strictly at your own risk.

3. Professional & Service Disclaimer

Field Engineer is a marketplace that connects businesses with independent field engineers and vendors. We do not employ the engineers listed on the platform and do not directly perform the technical work booked through the Services.

• We do not guarantee the skill, qualifications, conduct, or work quality of any engineer or vendor.
• Any agreement for services is between the customer and the engineer or vendor; Field Engineer is not a party to that agreement.
• You are responsible for evaluating the suitability of any engineer or vendor before engaging their services.

4. Third-Party Vendor & Engineer Disclaimer

Profiles, certifications, ratings, and reviews displayed on the platform are self-reported or submitted by other users. While we may run basic verification checks, we do not independently audit every credential and cannot guarantee their accuracy.

5. External Links Disclaimer

The Services may contain links to third-party websites or resources that are not owned or controlled by Field Engineer. We have no control over, and assume no responsibility for, the content, privacy practices, or accuracy of any third-party sites.

6. Errors & Omissions

While we make reasonable efforts to keep information on the Services current, errors or omissions may occur. We reserve the right to correct any error, inaccuracy, or omission and to change or update information at any time without prior notice.

7. Limitation of Liability

To the fullest extent permitted by law, Field Engineer shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of, or inability to use, the Services or any content, service, or engineer accessed through them.

8. Indemnification

You agree to indemnify and hold Field Engineer harmless from any claims, losses, or damages arising from your use of the Services, your engagement with any engineer or vendor, or your violation of this Disclaimer.

9. Data & Record Retention

Where this Disclaimer references information we hold about bookings, disputes, or platform activity, we retain such records only for as long as necessary to resolve the matter, meet legal obligations, or as described in our Privacy Policy.

10. International Use

The Services are accessible from multiple countries. We make no representation that content on the Services is appropriate or available for use in every location, and access from territories where such content is illegal is prohibited.

11. Children's Use of the Site

The Services are intended for business and professional use and are not directed at individuals under the age of 18. We do not knowingly allow minors to register as customers, vendors, or engineers on the platform.

12. Changes to This Disclaimer

We may update this Disclaimer from time to time to reflect changes in our Services or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.